Marketing Privacy Statement

This is the Privacy Notice of Steps to Buy NI brought to you by Northern Ireland Co-Ownership Housing Association Limited (Co-Ownership). It tells you about the information we collect from you, what we ask others to tell us about you and what we do with your information. At Co-Ownership we treat your Data with the highest standards of security and confidentiality, in accordance with Data Protection Law. When we collect Personal Data, about you and other people this Information will remain strictly confidential.

1. Why do we collect your Personal Data?

We collect your personal data to send you information and articles of interest regarding housing options, the home buying process and maintaining your home.

We may use your information to understand how people interact with our website, carry out and determine the effectiveness of our information campaigns. The information you provide us with will be used to add you to a mailing list for the purposes outlined above.

2. Consequences of failure to provide Information

If we cannot collect necessary Information from you, it will make it impossible for us to add you to our mailing list and provide you with information the matters outlined above.

3. The Lawful Grounds for Processing your Information

We process your information for lawful reasons. These reasons are:-

• Contract: the processing is needed because you have a contract with us
• Legal obligation: this is so that we can comply with certain laws.
• Consent: when you have consented to us processing your information.
• Legitimate interests: this means that the processing is in our Legitimate Interests. We will not prejudice your rights when processing your information for our legitimate interests, and you have the right to opt out of our processing on this basis at any time.
• Criminal Law Enforcement

4. The Purpose of Processing your Information and the associated Lawful Bases

Here we set out the way we process your information and also the grounds we rely on to do this.

5. Transfer of Information

We will not transfer your personal data outside of the EU.

6. How long do Co-Ownership keep your Information?

We keep your information for as long as required for the purpose that you gave it to us for. Please note that you can unsubscribe to the mailing list at any time. For more information please contact our Data Protection Officer.

7. Your Rights

Accessing your Information:

• You have the right to obtain a copy of your Personal Data. If you would like a copy of your information, please write to our Data Protection Officer. Your request will be dealt with as quickly as possible and in any event you will not have to wait for more than a month for us to respond. If at that stage we are unable to provide the data you require (due to the complexity or number of requests) we can extend the period to provide the data by a further two months but shall explain the reason why.

Correcting your Information:

• You have the right to have your information corrected free of charge by contacting our Data Protection Officer.

8. Who controls your Personal Data and how can you contact them?

Co-Ownership controls your Personal Data. Any questions or concerns you have can be addressed to our Data Protection Officer, Murray House, Murray St, Belfast, BT1 6DN. Tel. 028 903 7276 (In the interest of customer service and to ensure the accuracy of our records, calls may be recorded and monitored).

9. Your Right to Make a Complaint

If you are unhappy about the way we handle your Personal Data please contact our Data Protection Officer and we will do our best to address your concerns swiftly and resolve any issues you have.

If you have a concern about an Organisation’s information rights practices, you can report it to the Information Commissioners Office on 0303 123 1113

10. Cookies

You can read more about how we use cookies on our Cookies page.

11. Changes to this privacy notice

We keep our privacy notice under regular review. This privacy notice was last updated in October 2018.